Alan and Carolyn Mazkouri got a huge shock when their bill for their mobile phone dropped onto the mat.
A £163,178.86 sized shock for data charges on the mobile – the equivalent of connecting to the Internet every 20 minutes and grabbing data, for about 3 weeks.
His usual bill was around £300 per month, but that covered both his phone and that used by his business.
This was after Mr. Mazkouri had an overheating problem with his phone and it was replaced by the shop from where he had purchased it.
Now if that wasn’t bad enough – it gets worse.
Orange (the mobile phone company), who had let this build and build for weeks, decided that, despite having agreed to cancel this excessive debt, they would continue to bombard him with the usual threats and heavy handed techniques for the next 7 months.
Sounds to me like someone should investigate the cause of this, there seems to be some malware installed on to the phone at some point, and that racked up the huge bill.
Sadly though, it is far too easy to get into this situation with the modern insatiable appetite for data, as many parents find out once they get their phones back from the children.
Here’s an example of a child playing a ‘freemium’ game and racking up a bill for £1700: Freemium – and a £1,700 iTunes bill
Far, far too easy…