It is sometimes hard being an engineer, as the truth is that if you do your job well, the results are often invisible.
Recently I performed a feat of technical wizardry that I personally was extremely proud of any my client doesn’t even recognise the magnitude of the issue he had, nor the marvel that both I and Microsoft performed for him. 😐
Now this isn’t really a fault on the part of the client, and I can totally recognise his point of view, in that this particular problem caused his main server to be offline for an entire day; so it can be forgiven that seeing the technicians point of view may not have been an option, but still – a simple “thank you” would have done wonders after wrestling with the demons of tech all day.
I felt a little less of a failure when even Microsoft themselves were struggling to resolve this! they did agree with my diagnosis though. 😀
After a combined effort from both the Microsoft engineer and myself for nearly six hours, we got the server up and running again, without losing any data. 😀
Once this was completed I reinstalled the server into the clients site, finally completing the job around 20:00 ( 8:00 PM), not bad really. I left with a feeling of both joy that the job was complete and the client wasn’t missing anything, and a sad feeling of under appreciation.
Overall I felt happy I had done a good job though, and I guess that is the only solace a lowly computer geek deserves.
Love your geek – sometimes a simple ‘thanks’ is all it takes…